英语口语怎么表达道歉和投诉呢

　　在各种场合，难免会出点什么岔子，影响别人就要跟人道歉，别人影响了自己可没跟你道歉，就可以找相关的人投诉啦，关键是英文口语怎么表达呢？下面跟随小编一起学习吧。
　　A: Oh, excuse me. I just spilled my coffee on your carpet.
　　B: Don't worry about it.
　　A: Anyway I want to pay for the cleaning.
　　B: It's no big deal
　　A: I have been waiting for Mr. T. Carpenter for thirty minutes.
　　B: I'm sorry, but he's still in a meeting.
　　A: Well, how much longer do you think he will be?
　　B: Oh, he should be finished soon.
　　A: I'm sorry I got angry at you at the party.
　　B: That's too bad. Everyone will be disappointed.
　　A: I'm sorry if I've caused any problem.

　　B: No, no problem at all.
　　A: I'm sorry I'm late. Have you been waiting long?
　　B: No, I just got here.
　　A: Oh, I'm terribly sorry, sir. Are you all right?
　　B: I'm all right. Don't worry.
　　A: Ouch!
　　B: Oh, I beg your pardon.