常用商务英语邮件句型总结 商务英语培训

　　Formal
　　We are happy to let you know that your article has been selected for publication.
　　I am glad to inform you that we will be holding our annual conference in Brussels on 20 September 2014.
　　We regret to inform you that the show has been cancelled due to bad weather conditions.
　　We are willing to arrange another meeting with the CEO.
　　We would be glad to send you another statement if necessary.
　　Please do let me know if I can be of further assistance.
　　Should you need any further information/assistance, please do not hesitate to contact us.
　　Informal
　　I’m sorry, but I can’t make it tomorrow. (= I can’t come tomorrow.)
　　I’m happy to tell you that John and I are getting married next month.
　　Would you like me to come early and help you clear up the place?
　　How about I come and help you out?
　　Do you need a hand with moving the furniture?
　　COMPLAINING
　　Formal
　　I am writing to express my dissatisfaction with… / to complain about…
　　I regret to say that I was not completely satisfied with the room you provided us.
　　We regret to inform you that your payment is considerably overdue.
　　I would like to receive a full refund and compensation for the damages.
　　I am interested to hear how your company can compensate us for the distress we suffered.
　　Informal
　　I’m sorry to say that you’re late with the payments.
　　I hope you won’t mind me saying that the place you’d recommended to us wasn’t as nice as we’d expected.
　　APOLOGIZING

　　Formal
　　We would like to apologize for any inconvenience caused.
　　Please accept our apologies for the delay.
　　Please let us know what we can do to compensate you for the damages caused.
　　We will make sure that this will not happen again in the future.
　　I am afraid I will not be able to attend the conference.
　　Informal
　　I’m sorry for the trouble I caused.
　　I apologize for the delay.
　　I promise it won’t happen again.
　　I’m sorry, but I can’t make it to the meeting.
　　ATTACHING FILES
　　Formal
　　I am attaching my CV for your consideration.
　　I am sending you the brochure as an attachment.
　　Please see the statement attached.
　　Please find attached the file you requested.
　　I am afraid I cannot open the file you have sent me.
　　Could you send it again in … format?
　　Informal
　　I’m attaching/sending you the holiday photos.
　　Sorry, but I can’t open it. Can you send it again in … format?
　　ENDING
　　Formal
　　I look forward to hearing from you.
　　I look forward to hearing when you are planning to visit our town.
　　Informal
　　Hope to hear from you soon.
　　I’m looking forward to seeing you.